Privacy Policy

Welcome to GameCore Tech. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (tenix.shop) and purchase our gaming peripherals and digital assets.

Who We Are

Our website address is: https://tenix.shop. We are a Sri Lankan marketplace dedicated to providing high-performance gaming gear and digital solutions.

What Personal Data We Collect & Why

Account & Checkout Data:
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and credit card/payment details. We use this information for purposes, such as, to:

• Send you information about your account and order.
• Respond to your requests, including refunds and complaints.
• Process payments and prevent fraud.
• Set up your account for our store.
• Comply with any legal obligations we have.

Comments & Reviews:
When visitors leave reviews on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Cookies

If you leave a comment or review on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. We also use cookies to keep track of cart contents while you’re browsing our site.

Who We Share Your Data With

We do not sell your personal data. We share information with third parties who help us provide our orders and store services to you; for example:

• Payment Gateways: We accept payments through PayHere. When processing payments, some of your data will be passed to PayHere, including information required to process or support the payment, such as the purchase total and billing information.
• Delivery Partners: We share your shipping address and phone number with courier services to ensure island-wide delivery.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact Information

If you have any privacy-specific concerns, questions, or if you wish to exercise your data rights, please initiate contact with our data team at: info@tenix.shop.